15. Just Culture: The 5 Types of Behavior

In the final installment of this series on Just Culture, Julie Stephenson and I do a deep dive into the spectrum of behaviors within the Just Culture framework and how behaviors, actions, and outcomes are handled by the framework.

Julie Stephenson’s commitment to and passion for conversations that move organizations toward a healthier and more human place to live, work and learn have guided her entire career. Currently, she supports a critical access hospital in southwestern Wisconsin as a certified coach and Just Culture leader. Her most recent creative endeavor includes The Water We Swim In series and The Lab — a cultural and storytelling experiment she co-created.

LISTEN TO THE FULL EPISODE TO HEAR:

  • How Just Culture helps us accept the inevitability of human error and fallibility
  • The importance of judging behaviors, not just outcomes
  • Examining situations in which someone knowingly caused harm
  • Assessing at-risk behaviors within a Just Culture framework
  • The two most prevalent behaviors found in workplaces
  • The difference between risky behavior and reckless behavior
  • How Just Culture responds to behaviors, from consolation to sanction

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